Alarm Systems

Feeling safe when you're at home is valuable. We value a safe living environment and not having to worry about it when we leave the house for a certain amount of time. But are the house-related security measures we use actually safe?

"Our partner Sim Services provides us with the correct solutions we need to establish secure communications with our clients."

Alarm system for home security
If you choose to make use of a Feenstra alarm system to secure your home, they not only have the BORG and REQ certification but also offer a secured alarm transmission over GPRS, as these devices all contain a Secure Sim from Sim Services. "Our partner Sim Services provides us with the correct solutions we need to establish secure communications with our clients. Besides this, they are creative in finding solutions for our newer products, and they can be reached in case of disruptions because we make use of their 24/7 service," says Jasper Brinkman, general manager for Feenstra Security.

Securely connected systems
Home security systems have different ways in which they send a notification of a possible burglary or a system change to for example a PAC (Private Alarm Central). For such notifications the device can make use of an existing internet connection at its location, but these types of connections tend to be vulnerable o events like power outages, changes in internet providers or changes in router settings by family members. Under such circumstances, any alarm notifications can't be processed correctly, with potentially harmful or costly consequences.

By using a mobile data connection or combining it with a fixed internet connection, the chances of an alarm connection being disrupted and not re-establishing are significantly reduced. During a power outage, the IP-module makes use of the battery in the alarm system and is able to continue sending alarm signals if needed. Besides that, the connectivity of the sim card cannot be influenced by the end user, thereby offering more certainty for continued successful usage. When making use of the mobile network, this is done through a private APN, which allows for data traffic to be separated from any other traffic and keeping it within Sim Services' managed environment.

Security using a fixed IP
Naturally, the protocols that are used in IP-modules are safe and secure. However, this is unrelated to the connection over which the alarm related messages are sent. Sim Services exclusively makes use of fixed IP-addresses on every sim card, so they can't be reached from any source using the public internet and the alarm notifications are delivered to the (virtual) alarm centre securely using a VPN solution. Feenstra, together with Sim Services, has created an infrastructure to not only provide their end clients with an optimal sense of safety, but to also provide genuine security.